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We are a small team. Write and we answer.
Last updated: September 30, 2026
Write to us
For anything about the product, your license or a purchase: support@akouvara.com.
We answer in under one business day. If it is a problem with Ekhio on your Mac, tell us which model you have, which version of macOS and which speakers or headphones you use: with that we almost always solve it on the first email.
I lost my key
Write to us from the email you bought with and we resend it to you. If you bought with a different email, send us the transaction identifier that appears on the Paddle receipt.
Who we are
Oscar Adrian Luevano Cadena, sole trader, developer of Ekhio for macOS. Ceylan 541, Col. Industrial Vallejo, Azcapotzalco, Ciudad de México, C.P. 02300, México.
The payment for purchases is processed by Paddle.com Market Ltd as merchant of record.